top of page

Work Experience

March 2023 - Present

Executive Legal Assistant, COC Law Office, Puerto Princesa City, Palawan

As an Executive Legal Assistant, I drafted and formatted 30+ legal documents, coordinated appointments with clients and attorneys, and managed 20+ case files, improving processing efficiency by 50%. I handled billing and follow-ups, ensured timely court filings, and maintained strict confidentiality and accuracy in all legal records.

Oct. 2022- Mar. 2023

Client Service Associate, BDO Unibank, Inc, Tutuban Branch Manila

Assisted customers with a range of transactions, including 50+ daily cash and check deposits and withdrawals, while maintaining a 98% error-free rate. Provided services such as check encashment and savings withdrawals, delivering efficient, high-quality customer service that reduced wait times by 30%.

July 2021- Nov. 2021

Cashier, Super Value Inc (SM Super Market) Puerto Princesa City, Palawan

Managed customer transactions, scanning 500+ items daily with accurate pricing. Handled cash, card, and digital payments with a 99% accuracy rate, and helped speed up checkout, reducing customer wait times by 25% during peak hours.

Education

2018 - 2022

Bachelor Science in Information Technology

Palawan State University Tiniguiban Heights,
Puerto Princesa City,Palawan, Philippines 

I graduated with a Bachelor of Science in Information Technology, giving me a solid foundation in tech-driven solutions, digital tools, and efficient online systems skills that I now apply in delivering reliable and organized Virtual Assistant support.

2016 - 2018

Humanities and Social Sciences

Saint Joseph Academy 
Tenga-Tenga, Cuyo, Palawan, Philipppinnes 

I studied Humanities and Social Sciences (HUMSS) in senior high, giving me strong communication and critical-thinking skills that support my work as a Virtual Assistant.

Skills

  • Virtual Administrative Support

  • Document Preparation & Formatting

  • Calendar & Appointment Management

  • Data Entry & Data Management

  • File Organization & Record Keeping

  • Workflow Optimization & Process Improvement

  • Back-Office Operations

  • Customer Service (Phone, Email, Chat, Video)

  • Follow-ups & Client Correspondence

  • Professional Written & Verbal Communication

bottom of page